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FAQ

How do I claim a prize with the points I earned?
From the home page click on the Prizes sign. You can view the details of each prize or add it to your cart. Once added to your cart you may check out and follow the step-by-step instructions for the prize to be mailed to your house.
Do I have to pay for the prizes I claim?
No, there is no cost to being a member or to receive the prizes you claim. Chapman’s will ship the prizes to your address at no cost to you.
I’m not getting points for the games / activities that I play?
If you are not getting points for playing a game, it is possible you have reached the maximum level of points for the day. The maximum number of points for the day is 1000. If you have not reached the maximum points for that day, but have still not been awarded points, please contact us and we will investigate further.
Prizes